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Privacy Policy

Last updated: May 2026  |  HFTRANS LTD

1. Who We Are

This Privacy Policy applies to HFTRANS LTD (Company No. 16951130), registered at 125 Inham Road, Nottingham, NG9 4HW, United Kingdom. We operate the website hubfreight.uk and provide UK-only freight dispatch and logistics coordination services.

You can contact us regarding data protection at: [email protected]

2. Data We Collect

When you use our contact form, we collect:

  • Full name
  • Company name (optional)
  • Email address
  • Phone number (optional)
  • Details of your freight enquiry

We may also collect standard technical data through your browser (IP address, browser type, referring URL) for security and analytics purposes.

3. How We Use Your Data

We use the information you provide to:

  • Respond to your freight enquiry or quote request
  • Communicate with you about services and bookings
  • Maintain records of business transactions
  • Comply with legal obligations

We do not use your data for automated profiling, and we do not sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data under the following lawful bases (UK GDPR Article 6):

  • Consent — when you tick the consent checkbox on our contact form.
  • Legitimate interests — to respond to business enquiries and manage customer relationships.
  • Legal obligation — where required to retain business records under UK law.

5. Data Retention

We retain contact enquiry data for up to 3 years, or as required by applicable UK law for business record-keeping. You may request deletion at any time (see Your Rights below).

6. Cookies

Our website uses a functional cookie to remember your cookie consent preference. We do not use tracking or advertising cookies. If we add analytics tools in future, this policy will be updated accordingly.

7. Third Parties

We do not share your personal data with third parties except:

  • Where required by UK law or a court order
  • With service providers essential to operating our business (e.g., email hosting), who are bound by data processing agreements

8. Your Rights

Under UK GDPR, you have the right to:

  • Access a copy of the personal data we hold about you
  • Rectify inaccurate data
  • Request erasure of your data
  • Object to or restrict processing
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, email us at [email protected].

9. Security

Our website is served over HTTPS. We take reasonable technical and organisational measures to protect your data from unauthorised access or disclosure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available at this URL. Material changes will be communicated via the website.